Office Manager

Office Manager

Employment Type: Full-Time
Salary: Based on Experience
Schedule: Monday–Friday, with Flexibility for the Right Candidate

Position Overview

A nonprofit organization is seeking an experienced, highly organized, and tech-savvy Office Manager to oversee day-to-day office operations and work closely with the Finance, Development, and Executive teams.

This is more than a traditional Office Manager position. The role offers an opportunity for a proactive self-starter to take ownership of office operations, improve internal processes, support donor and fundraising activities, and contribute across multiple areas of a growing nonprofit organization.

The ideal candidate is detail-oriented, technologically capable, an excellent communicator, and comfortable working in a small-team environment where responsibilities may overlap.

Key Responsibilities Office Management & Operations

• Oversee the smooth day-to-day operation of the office.
• Manage the office space and maintain relationships with building service providers.
• Coordinate office technology, equipment, and technical support.
• Organize and maintain electronic and physical files.
• Develop, maintain, and improve office policies and procedures.
• Identify opportunities to streamline processes and improve organizational efficiency.
• Manage relationships with external vendors and service providers.
• Monitor and replenish office supplies and equipment.
• Help ensure the office remains organized, professional, and fully operational.

Financial & Administrative Support

• Process checks, wire transfers, and credit card donations.
• Enter and maintain accurate credit card expense information.
• Coordinate with Finance on financial and administrative matters.
• Maintain accurate records and supporting documentation.
• Assist with additional administrative and financial responsibilities as needed.

Donor Communications & Database Management

• Prepare and monitor communications with donors.
• Maintain accurate digital and direct-mail donor lists.
• Update and further customize the organization's donor database.
• Maintain the accuracy and integrity of donor information.
• Perform data entry and database maintenance.
• Work closely with the Development team to support donor engagement and fundraising initiatives.

Board & Event Support

• Schedule and organize Board meetings.
• Attend Board meetings and prepare meeting minutes.
• Assist with meeting materials and follow-up as needed.
• Provide logistical and on-site support for fundraising events.
• Coordinate with staff, vendors, and other stakeholders to support successful events.

Communications & Marketing Support

• Assist with placing advertisements and press releases in relevant publications.
• Support organizational communications and outreach initiatives.
• Provide basic social media and digital support as needed.
• Assist with additional projects across the organization.

Qualifications

• Minimum 5 years of relevant professional experience required.
• Bachelor's degree required.
• Previous office management, administration, nonprofit operations, or related experience.
• Excellent organizational skills and attention to detail.
• Strong writing and professional communication skills.
• Proficiency with Microsoft Office 365.
• Strong general technology skills and ability to learn new systems.
• Experience with CRM systems and data entry.
• Experience with Donorbox, Stripe, PayPal, NetSuite, or similar platforms is a plus.
• Comfortable working with databases, digital systems, and social media.
• Ability to develop and improve processes rather than simply follow existing procedures.
• Strong work ethic and ability to take ownership of responsibilities.
• Creative, resourceful, and solutions-oriented.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative team player who is willing to assist across different areas of the organization.