Customer Service Manager

A supply company is looking to hire a Customer Service Manager. The candidate will be responsible for managing incoming orders, monitoring business correspondence, resolving customer issues, and ensuring customer satisfaction.
Skills and Requirements
• Previous experience in a managerial role.
• Excellent communication and interpersonal skills.
• Strong organizational and follow through abilities.
• Ability to think strategically and adapt to change.
• Detail-oriented and responsible work approach.

Location: Brooklyn, New York
Work arrangement: In-Person
Salary Range: $65k - $85k
Working hours: 40-50 hrs/week
Required skills: Organized, Complaint Resolution, Conflict Resolution, CRM System Management, Escalation Handling, Leadership, Time Management, Adaptable, Detail-Oriented, Professional Communication, Phone Etiquette, Email Management, Order Management, Strategic
Benefits: paid_time_off, professional_development, health_insurance