Inside Auto Claims Adjuster

Key Responsibilities:

Ensure compliance with all regulatory requirements and company standards throughout the claim lifecycle.
Investigate minor to moderately complex auto accidents and prepare clear, concise claim summaries.
Conduct recorded statements with claimants, insureds, and witnesses.
Evaluate auto claims to determine coverage, liability, and damages.
Negotiate and settle claims in alignment with established guidelines and best practices.
Maintain detailed and well-documented claim files, including notes, summaries, and decision rationale.
Collaborate with internal teams to support efficient and customer-centric claim handling.
Preferred Qualifications:

2+ years of prior claim handling experience preferred.

Strong verbal and written communication skills with a demonstrated commitment to excellent customer service.
Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced environment.
Strong attention to detail with solid critical-thinking and decision-making skills.
Comfortable using technology and learning claims-related software and tools.
This position is not available for California, Alaska, Washington, and Hawaii residents.
Notice of Licensing Requirement:

As a condition of employment, you may be expected to obtain an adjusters license in multiple markets.
All required licenses must be obtained within 60 days of hire.
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your resident state.
Current employees and former employees seeking rehire at Allstate or its affiliated companies are not eligible for this sign-on bonus.
Schedule:

Training Schedule: Monday-Friday 8:00AM-4:45PM.
The hours of operation are MondayFriday, 7:00 AM to 5:30 PM, with occasional rotational Saturdays. Shift assignments are confirmed following training completion.

What You Need:

A dedicated workspace in your residence that is private and free from distractions.
A minimum internet bandwidth of 50 MB down/5 MB up.
Appropriate work surface and seating.
What Allstate Provides:

A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
Allstate Benefits:

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our benefits:

Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities