ECommerce Manager

E-Commerce Operations Associate Position Overview

A growing e-commerce linen company in Brooklyn is seeking a reliable and organized E-Commerce Operations Associate to join its team full-time.

This is a hands-on position that combines e-commerce operations, order management, general office responsibilities, and occasional warehouse support. The ideal candidate is comfortable working on a computer throughout the day while also being willing to assist with packaging and preparing products for shipment when needed.

Key Responsibilities

• Assist with the day-to-day operation of the company's e-commerce business.
• Process and manage online customer orders.
• Review orders for accuracy and ensure they are properly prepared for fulfillment.
• Update product, order, customer, and inventory information as needed.
• Assist with general e-commerce administrative responsibilities.
• Monitor orders and help resolve fulfillment or shipping issues.
• Coordinate with the warehouse to ensure orders are processed and shipped accurately.
• Assist with inventory and product organization.
• Occasionally package, label, and prepare products for shipment in the warehouse.
• Help maintain an organized and efficient order fulfillment process.
• Provide general office and operational support as needed.
• Assist the team with additional e-commerce projects and responsibilities as the business grows.

Qualifications

• Previous experience in e-commerce, online retail, order processing, fulfillment, or office operations is preferred.
• Comfortable working with computers and learning e-commerce platforms and systems.
• Strong organizational skills and attention to detail.
• Ability to accurately process orders and maintain records.
• Reliable, punctual, and responsible.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Comfortable assisting with hands-on packaging and warehouse tasks when necessary.
• Strong communication and problem-solving skills.
• Ability to work effectively both independently and as part of a team.