Sr Supervisor, Operations

Job Description
Position Summary:
The Senior Operations Supervisor leads a team within a distribution or warehouse environment, ensuring efficient operations, adherence to company standards, and exceptional customer service. This role oversees daily workflow, assigns tasks, monitors performance, and fosters a culture of continuous improvement. Serving as a critical link between frontline staff and upper management, the Senior Supervisor ensures goals are met through effective coaching, problem-solving, and operational oversight.

Work Schedule: Saturday- Wednesday Days

Location: On-Site

Travel Specifics: Approximately 50% travel

Competitive Compensation: Attractive annual salary ranging from $75,000 to $85,000

Key Responsibilities:

Supervise and coordinate daily operations related to shipping, receiving, material handling, and inventory control.
Ensure team compliance with operational procedures, safety regulations, and company policies.
Maintain accurate training records and ensure team certifications are current (e.g., OSHA).
Collaborate with upper management to implement productivity standards, process improvements, and training initiatives.
Track KPIs and deliver on performance goals, ensuring alignment with customer requirements and internal metrics.
Manage scheduling, timekeeping, and attendance reporting for hourly associates.
Resolve operational issues and employee concerns through effective coaching and performance management.
Lead and support audits by maintaining accurate documentation and enforcing compliance.
Promote a safe and healthy work environment by adhering to legal regulations and internal safety standards.
Respond to workplace incidents, conduct investigations, and complete required reporting.
Champion ID Logistics' safety and quality programs, including GMP and 5S initiatives.
Requirements
Minimum Requirements:

High School Diploma or GED.
Supervisory experience in a warehouse, 3PL, or distribution environment.
Strong working knowledge of Microsoft Office and WMS systems.
Familiarity with 5S, safety procedures, and continuous improvement methodologies.
Experience managing timekeeping records; familiarity with ADP or similar platforms.
Strong verbal and written communication skills.

Demonstrated ability to lead teams of 20+ people in a fast-paced, high-volume operation.
Preferred Qualifications:

Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
Previous leadership experience supporting customer audits and compliance initiatives.
Experience launching new business sites and initiatives.
Formal training or certification in lean principles, OSHA safety, or leadership development.