Sales Tax Compliance Specialist

Role Overview:
You will own the full lifecycle of our short-term rental tax accounts, onboarding new properties, filing returns, and keeping every state, county, and town account current.

RISE Collective manages sales tax, lodging tax, and hotel occupancy tax (HOT) compliance for STR properties across multiple companies and dozens of jurisdictions. Each property can carry its own registration, filing frequency, and rate, and OTA platforms collect some of those taxes on our behalf and remit others back to us. Keeping that straight is the job.

This role talks directly to county and state revenue offices, to homeowners, and to our internal accounting team. If you like untangling jurisdictional rules and running a clean calendar, you will do well here.

This is a high-ownership role for someone who is comfortable managing tax compliance across a large number of accounts and jurisdictions while keeping filings, registrations, documentation, and deadlines organized and accurate.

What success looks like:
In your first 90 days: you know every jurisdiction we file in, you have verified the filing calendar against each account's actual frequency, and no return has gone out late. You have also built a strong understanding of how taxes are being collected and remitted across the portfolio and can identify and help resolve discrepancies when they arise.

By six months: onboarding and offboarding a property's tax accounts is a documented process you own, open notices are cleared, and OTA collections reconcile cleanly to what we remit.

This is a seat with real ownership. You are not one filer on a large tax team, you are the person who makes sure a growing STR portfolio stays compliant in every market it operates in.
Key Responsibilities:
Registrations and account maintenance

Add and remove properties from tax accounts as they come on and off management, across state, county, and town jurisdictions
Establish and maintain sales tax registrations, permits, and accounts across applicable jurisdictions
Communicate with county and state revenue offices to maintain registrations, resolve account issues, and respond to notices, discrepancies, and information requests
Monitor tax rate changes and new jurisdictional filing requirements, and update our records accordingly
Maintain accurate documentation of account status, registrations, filing requirements, and jurisdiction-specific information

Filing and reconciliation

Prepare and file sales tax and lodging/HOT returns on monthly, quarterly, and annual cycles
File and remit taxes accurately and on time across multiple state and local jurisdictions
Pull and review tax reports to confirm filings, payments, and collections are accurate and complete
Audit OTA tax collection (Airbnb, Vrbo, Booking.com) to confirm the correct tax is collected and remitted for each jurisdiction
Research and resolve discrepancies between tax collected, reported, filed, and remitted
Apply an understanding of nexus requirements and taxable transactions when reviewing tax obligations across jurisdictions

Systems and communication

Maintain the tax filing calendar, tracking systems, jurisdiction logins, filing frequencies, and account documentation
Maintain clear and consistent records so filing history, account status, deadlines, and supporting documentation are easy to track
Keep internal teams and homeowners informed on the status of their tax accounts and filings
Communicate clearly and professionally with tax authorities, homeowners, and internal stakeholders regarding registrations, filings, notices, and outstanding items
Skills, Knowledge and Expertise

What we’re looking for:

Hands-on experience preparing, filing, and remitting sales tax returns for business clients
Experience managing a high-volume portfolio of sales tax accounts, clients, or entities
Strong understanding of sales tax nexus requirements and taxable transactions
Experience working across multiple state and/or local tax jurisdictions
Hands-on experience with sales tax, lodging tax, hotel occupancy tax (HOT), or transient occupancy tax compliance
Experience establishing or maintaining sales tax registrations and permits on behalf of businesses or clients
Comfort managing high volumes of detail across many jurisdictions and accounts at once
Strong written and verbal communication — you will be on the phone with revenue offices and emailing homeowners directly
Proficiency in Excel or Google Sheets, and the confidence to learn new filing portals and software quickly
Highly organized and deadline-driven, with a track record of owning a process end to end
Strong attention to detail and a track record of accurate, timely filings and recordkeeping

Nice to Have

Sales tax compliance experience within an accounting firm, tax firm, or similar client-service environment
Short-term rental or property management industry experience
Experience with lodging tax, hotel occupancy tax (HOT), transient occupancy tax, or similar hospitality-related taxes
Familiarity with OTA tax collection and remittance mechanics (Airbnb, Vrbo, Booking.com)
Experience with multi-entity compliance across several operating companies
Experience responding to tax notices, account discrepancies, or information requests from state and local revenue authorities
Familiarity with Microsoft Office and SharePoint