Account Manager - Industrial Water Treatment

About This Opportunity

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications

• Strategic Communication: Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives

• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value

• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection

• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations

• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth

• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications
What We're Looking For

Education & Experience:

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.

Chemical water & process treatment experience

4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building

Experience with consultative selling and technical solution development

A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Preferred Qualifications:

Experience in direct sales, customer service, account management, or industry operations is a plus!
Proficiency in computer skills, including Google Docs, Google Sheets and Google Slides
Inclusive communication and technical (computer) skills will come in handy.
Key Characteristics:

Technical curiosity and superior problem-solving skills

Strong interpersonal and communication abilities

Customer-focused mindset with active listening skills

Excellent time management in fast-paced environments

Ability to work independently and as part of a collaborative team

Comfortable working in industrial environments

Openness to continuous learning and professional development

What Success Looks Like:

Build and maintain strong customer relationships that drive account growth

Develop innovative solutions that deliver measurable value to customers

Contribute to team revenue goals through strategic account management

Present technical solutions and business cases to key stakeholders

Identify and pursue new business opportunities within your territory