Operations Analyst

Position Summary:
We have an exciting opportunity to join our team as a Operations Analyst - Manhattan, Cancer Center.

In this role, the successful candidate Assists the Perlmutter Cancer Center (PCC) Analytics Team by planning, organizing, and executing operational analyses and decision support activities, including recording, analyzing, and reporting operations-related information. This position performs in-depth analysis of workflows, data collection, and report details.

Job Responsibilities:

1) Prepares operations-related reports including but not limited to patient volumes, volume targets, telephone utilization, and Beacon reports. Proposes suggestions and solutions to manager.

2) Responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, to support operations, quality and performance metrics

3) Assists in updating RVUs, MD utilization, and various other ad hoc operational analyses. Provides written analytical insight and summaries as needed.

4) Assists with data manipulation/loads using SQL or Python, and Tableau for volume, clinical analyses, operational analyses, patient registries, and other ad hoc data analyses. Provides automated solutions to enhance efficiency where applicable.

5) Queries and analyzes data from various hospital systems, including the electronic medical record system (Epic), enterprise data warehouse (EDW), and more, to gather meaningful insights and produce actionable reports for hospital operations

6) Collaborates with clinical and operations leaders in the development of ad hoc analyses to assist with decision making. This includes supporting the implementation of scorecards/dashboards for individual departments as necessary.

7) Execute complex analytics to inform quality, safety, patient experience, and operations decisions

8) Appropriately plan and scope analyses, using quantitative and qualitative skills, finding and querying complex data, and sharing data and results in a digestible and visually appealing manner

9) Interprets monthly operational results identifying trends, patterns and opportunities for improvement.

10) Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred)

11) Transforms/interprets operations reports and requirements into actionable insights for hospital operations.

12) Keep abreast of new developments, techniques and methods regarding technical solutions in supporting the different reports and systems.

13) Other duties as assigned.

Minimum Qualifications:
To qualify you must have a Bachelor's Degree in a Business or Health-Related field
Demonstrate skill in analytics, data visualization, Tableau, Microsoft Excel, and RDBMS
Strong knowledge of SQL, R, or Python
Strong quantitative aptitude, desire to learn new skills and information, and ability to interpret complex analytic quantitative information
Must be able to take ownership of projects and work both independently and as a team member
Demonstrated organizational skills, self-motivation, flexibility, and the ability to thrive in a fast-paced, energetic, highly creative, entrepreneurial environment
Possess time management skills and have the ability to coordinate and manage multiple priorities in a changing environment with minimal supervision
Strong conceptual and analytical abilities with the ability to identify issues and opportunities and be able to solve problems
Strong attention to detail
Ensure Data Integrity

Preferred Qualifications:
Master's Degree in business administration, public health, health care administration, or related field Four years of Operations related experience.

Qualified candidates must be able to effectively communicate with all levels of the organization.