Online Customer Service Specialist
- Location
- New York, NY, 11101
- Work type
- Full-time
- Salary
- $25 - $30 / annual
- Posted
- 2026-10-02
Job description
We are seeking an organized Online Customer Service Specialist to manage our e-commerce operations across Etsy, Walmart, eBay, and Shopify platforms. The primary responsibility includes processing returns and ensuring a seamless customer experience. Requirements: Proven experience in e-commerce customer support, proficiency in Microsoft Excel, and the ability to manage multiple platform dashboards simultaneously. Qualifications & Skills: Experience with graphic design software is considered a significant plus. Strong communication skills, attention to detail, and a proactive approach to problem-solving are essential for this role.