Community Impact Operations Associate - Part Time at BBYO

BBYO is a leading pluralistic Jewish teen movement. The Community Impact Operations Associate supports the Community Impact team across systems and data, department operations, policy and planning, and financial processes, in a flexible work environment. Responsibilities: • Provide responsive customer service to staff, teen, and parent users of the myBBYO CRM in Salesforce and front-end website support, answering FAQs such as password resets, event creation and registration, scholarship applications, and logging in • Produce data reports and insights that help field professionals manage programs and deliver results, and maintain technical documentation, directions, and checklists for staff use • Coordinate logistics for Community Impact meetings and events and complete key administrative tasks across the department • Oversee the CI Microsoft ecosystem including Teams channels, Outlook distribution lists, SharePoint pages, and file organization • Support volunteer advisor operations, which may include ordering gifts and awards, coordinating recruitment, tracking metrics, newsletters, and managing schedules • Support annual planning design and process, and conduct annual review and auditing of CI forms, waivers, and compliance requirements • Manage regional financial activities in Salesforce, including collection of unpaid balances, transaction charge auditing, ACH refunds, and reconciliation of event registration status Qualifications: • 2-5 years of work experience; past exposure to BBYO as a teen or staff is a plus • Associate degree or higher, or current graduate student • Experience with youth or teens preferred **Pay:** $27-29 per hour. **Schedule:** 19 hours per week.