Claims Examiner

Responsibilities after training include:

Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.

Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies.

Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.

Represent the company at meetings with management and business partners, as well as virtually at mediations.

Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.

Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents.

Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.

Assume part of training responsibilities for new claim examiners.

Provide coaching and guidance to new claim examiners.

Qualifications:

BA/BS College Degree. JD is preferred but not required.

1-2 years’ work experience, handling claims of a comparable complexity or working in a legal position.

Prior EPL / PEO / Financial Lines work preferred.

Excellent verbal and written communication skills.

A personal commitment to superior performance that adds value to our company.

Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external customers.

An aptitude for evaluating, analyzing, and interpreting technical information.

Sound decision making skills.

Proven ability to work independently as well as part of a team.

Must demonstrate a high level of initiative and leadership skills.

Excellent time management, problem solving, and organizational skills are required.

An ability to adapt to new ideas and situations.

A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems.

Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including:

Cultivating relationships with internal clients (e.g. underwriters)

Developing the ability to analyze initial claim reports

Developing an understanding of the legal system

Understanding how to effectively investigate and document findings

Understanding Chubb’s products to appropriately determine coverage

Learning to interpret and apply insurance contracts

Learning how to negotiate settlements

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

The pay range for the role is $73,200 to $106,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our career’s website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.