Payment Posting Specialist

What You’ll Do
Payment Posting
Retrieve Explanation of Benefits (EOBs) from multiple payer portals.
Accurately post payments, adjustments, and denials into the practice management system.
Ensure payment postings align with payer guidelines and contractual terms.
Maintain accurate and timely account information.
Research & Reconciliation
Investigate payment variances, underpayments, and missing information.
Research discrepancies and determine appropriate resolution.
Partner with billing and revenue cycle team members to resolve payment issues.
Identify and escalate recurring discrepancies and payer trends.
Help ensure accounts are accurately reconciled and updated.
Denial Support
Review denied and underpaid claims and conduct research as needed.
Support the preparation of corrected claims and appeals.
Identify recurring denial and reimbursement trends.
Escalate issues that may require additional payer or billing team follow-up.
Contribute to initiatives designed to improve reimbursement and reduce preventable payment issues.

Requirements

What You’ll Bring
We’re looking for someone who combines accuracy, efficiency, and a strong understanding of healthcare revenue cycle processes.

Required Qualifications
High school diploma or equivalent required.
1–3 years of experience in payment posting, medical/dental billing, or revenue cycle operations.
Experience navigating payer portals and retrieving EOBs.
Basic understanding of insurance claims processing and reimbursement.
Experience with healthcare or dental practice management systems.
Preferred Qualifications
Associate degree preferred.
Experience with iDentalSoft is a plus.
Previous experience working in a high-volume payment posting environment.

Skills & Competencies
The successful candidate will be:

Highly detail-oriented with a strong commitment to accuracy.
Analytical and comfortable researching and resolving discrepancies.
Able to manage a high-volume workload while maintaining quality.
Organized and effective at prioritizing competing tasks.
A strong communicator and collaborative team member.
Comfortable working independently and following established processes.
Dependable, professional, and committed to meeting deadlines.