Business Analyst

We are seeking a detail-oriented, client-facing Business Analyst to support a high-visibility project attached to a key client. In this role, you will act as a liaison, gathering and documenting client requirements, supporting technical specification and analysis, and ensuring implementation work directly aligns with both client needs and contractual requirements.

Responsibilities

Business Analysis & Solutions Delivery:Gather, document, and validate client requirements for the project; translate business needs into clear specifications and analysis products; support the technical delivery team in aligning solutions with client requirements.
Client Relationship Management:Serve as a primary point of contact for client stakeholders; build trusted relationships and provide clear, proactive communication on status, risks, and outcomes.
Risk & Issue Management:Proactively identify risks and issues across both workstreams early, escalate appropriately, and drive timely resolution in close coordination with the Program Manager and client stakeholders.
Quality & Alignment:Ensure accuracy and completeness of all required deliverables against client specifications, maintaining accountability for the overall quality of business analysis outputs.

Qualifications

7+ years of experience as a Business Analyst or in a similar client-facing requirements engineering role, ideally supporting construction, infrastructure, or complex technical implementation projects.
Proven track record of gathering, documenting, and translating complex client business needs into structured technical specifications and requirements.
Strong client relationship management skills with experience acting as a direct point of contact for key client stakeholders and CORs.
Demonstrated experience working across multi-disciplinary workstreams (e.g., software/solutions implementation and workforce training/enablement).
Exceptional risk and issue management capabilities with a proactive approach to escalation and resolution.
Excellent written and verbal communication skills, with an ability to clearly bridge business requirements and technical execution.
Experience working in an environment with ambiguous requirements.