Sales Agent

The Sales Agent is the primary team member who builds relationships with our customers to peak interest and commitment to our community. Works as a team participant along with the office staff to ensure customer satisfaction and performs both social and administrative requirements of the leasing and renewal process to achieve maximum occupancy.

ESSENTIAL DUTIES

Conducts tours of the community and vacant apartments for prospective residents
Processes incoming lease applications tracking all prospective tenants, and following up on all leads
Ensures vacant apartment, model apartments, amenities, and tour path and presentable prior to touring the community
Generates prospect traffic through various marketing platforms and works with referral sources to conduct property tours
Maintains working relationship with prospective residents to assist in their leasing needs and manages follow ups to achieve the sale
Prepares lease documentation and conduct lease signings
Builds and maintains leasing files by collecting and verifying confidential documentation
Audits lease applications and supporting documents and carefully qualifies applications based on the community rental qualification guidelines
Updates multiple CRM platforms to maintain accurate records of resident occupancy and leasing status
Facilitates resident lease transitions (move ins, move outs, transfers, change of occupancy, etc.)
Works with property management to shop competition and maintain up-to-date marketing information affecting the property’s market
Assist with preparation of sales and marketing plans
Assist in achieving income and occupancy goals, prepare leasing reports, and comply with company policies and procedures and fair housing laws
Provides excellent customer service
Attends and assists in setting up and hosting for broker functions and launch events
Other duties may be assigned
Identifies areas for improvement and offers suggestions to improve the property’s efficiency, profitability, and productivity.
Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information and applies knowledge and practices to area(s) of responsibility.

MINIMUM REQUIREMENTS

Education and Experience

High School Diploma or GED
1+ years of Sales Experience
Licensed Real estate Salesperson or Broker required
Certificates and Licenses

Real Estate Salesperson or Broker License required
Maintains Fair Housing Certification
Knowledge, Skills, and Abilities

Strong organizational skills, sales operations and attention to detail, ability to multitask
Excellent communication skills, professional appearance, and demeanor
Ability to use and understand Microsoft Outlook, Word, Excel, and the Internet at an intermediate level
Intermediate math skills
Ability to function effectively in a customer service and sales-oriented environment

PHYSICAL REQUIREMENTS

Frequently required to stand
Frequently required to walk
Frequently required to sit
Continually required to utilize hand and finger dexterity
Continually required to talk or hear
While performing the duties of this job, the noise level in the work environment is usually Moderate