Senior Presentation Associate

The Senior Presentation Associate serves as a dedicated, client-facing presentation specialist, partnering directly with stakeholders to deliver high-quality, visually compelling business materials. As the sole operator supporting the client, this individual must be highly self-motivated, professional, and confident in managing relationships while responding to fast-paced presentation and design requirements.

The role is responsible for creating and enhancing polished corporate presentations, pitchbooks, branded documents, and data-driven visual content, ensuring consistency with corporate branding and identity standards. Strong expertise in Microsoft Office 365, particularly PowerPoint, is essential, along with advanced desktop publishing and data presentation skills. Experience with Adobe Creative Suite, including Illustrator and Photoshop, and working knowledge of InDesign is highly desirable. The successful candidate will also support projects requiring mapping and geographic visualization using tools such as MapInfo, QGIS, or ArcGIS.

We are seeking a customer-focused professional with exceptional communication skills, a strong attention to detail, and a commitment to delivering an outstanding client experience through professionalism, responsiveness, and high-quality work.

Job duties

Utilize appropriate logs and tracking software for all presentation work
Thoroughly assess job requests
Ensure appropriate completion of job tasks throughout task lifecycle
Perform work in presentation design, including, but not limited to creating pitch books materials
Create, edit, and correct multiple document types to support the client’s brand
Perform intake and workflow coordination functions
Use established procedures, standards and formats to complete presentation requests to client satisfaction
Demonstrate proficiency in using the equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, leads, supervisors and clients on job or deadline concerns
Meet contracted deadlines for service delivery to clients
Perform quality assurance on own work and the work of others
Troubleshoot basic software or hardware problems
Foster a proactive environment of continuous service enhancement and relationship building with clients
Adhere to Williams Lea, RRD and client policies

Qualifications
High school diploma or equivalent
3+ years’ experience creating and editing branded PowerPoint presentations, preferably in a legal, banking or large corporate environment
Advanced skill in the use MS Office software (Excel, PowerPoint, Word)
Adept with other software programs for editing and/or creating documents; specifically, Adobe PDF & Adobe Creative Suite (Illustrator, Photoshop)
Knowledge of mapping software (MapInfo, QGIS, ArcGIS, etc.)
Strong attention to detail
Able to work on multiple projects simultaneously
Must have good organizational skills
Must be able to meet tight deadlines
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate with clients professionally (e-mail, phone, Microsoft Teams)
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships