Manager, Quality

What You’ll Do
Building and owning Arc’s Quality Management System, including document control, non-conformance, corrective actions, audits
Leading and developing Arc’s team of quality engineers and inspectors, setting clear standards and scaling the organization alongside production
Defining and improving key quality metrics, including first-pass yield, defect escapes, rework, cost of poor quality, and supplier performance
Driving root-cause investigations and corrective actions across Manufacturing, Engineering, Supply Chain, suppliers, and field issues
Establishing inspection and acceptance strategies across incoming material, production processes, and completed vessels
Building Arc’s supplier-quality system, including qualification, first-article inspection, supplier scorecards, audits, and corrective actions
Embedding quality upstream through PFMEAs, control plans, design reviews, production-readiness reviews, and new-product introduction
Preparing Arc for the customer, regulatory, commercial, and defense quality requirements associated with future programs
Minimum Qualifications
Bachelor’s degree in Engineering or a related field
6+ years in quality within a hardware manufacturing environment, including 2+ years directly managing a team
Demonstrated experience building or substantially rebuilding a Quality Management System, not only operating inside one someone else created
Working command of core quality methodology — root cause analysis, CAPA, PFMEA, control plans, SPC, or MSA
Ability to read and interpret engineering drawings, including GD&T
Track record of driving cross-functional change in a production environment where quality competes with schedule
Ability to work extended hours, weekends, and offsite as production demands
Bonus Qualifications
Experience taking an organization through ISO 9001 certification, or equivalent experience with AS9100 or IATF 16949
Background in composites — carbon fiber and fiberglass — or in high-voltage electrical systems
Experience in marine, automotive, aerospace, or another regulated, safety-critical hardware industry
Supplier quality experience, including on-site supplier development and audits
Familiarity with quality management software and PLM/ERP systems
ASQ certification (CQE, CQM/OE, or CQA)
Comfortable pushing at a fast but sustainable pace
Enthusiasm for boating and the water

Additionally, Arc offers top-tier benefits for full-time employees, including:

Healthcare benefits — 99% employer-paid medical, dental, and vision
Parental leave — 14 weeks fully paid for birthing and non-birthing parents
Generous time off — Highly competitive PTO with an opportunity to earn more time with tenure
Income protection — Life and disability insurance for all employees
Retirement savings — Traditional and Roth 401(k) access
Water fund — $500 for you to spend each year to get out on the water, however you choose
Professional development — $500 annual reimbursement for professional development and a monthly AI stipend
Safety Support- Annual reimbursement for PPE, ergonomic equipment and anything that ensures we keep our crew safe
Captain training — Training and access to take Arcboats out with friends and family
Office perks — Daily lunches, snacks, and good coffee while onsite
Relocation assistance — Available depending on role eligibility.