Medical Office Coordinator (Part-time)

A new and growing mental health clinic in Downtown New Haven, CT is seeking a warm, organized, and personable Medical Office Coordinator to become the face of the practice. Specializing in psychiatry, therapy, the practice is looking for someone who genuinely enjoys interacting with people, thrives in a patient-focused environment, and can help keep the office running smoothly. This is an excellent opportunity for someone looking for a flexible part-time schedule while making a meaningful impact on patients’ lives.
Responsibilities:
Greet and check in patients with professionalism and compassion
Answer phones, emails, and respond to patient inquiries
Schedule appointments and manage provider calendars
Verify insurance eligibility and assist with insurance-related questions
Maintain accurate patient records within the Electronic Health Record (EHR) system
Process intake paperwork and patient documentation
Coordinate communication between patients and providers
Maintain an organized and welcoming office environment
Assist with administrative and office management tasks
Handle confidential patient information in accordance with HIPAA guidelines
Other duties as assigned
Requirements:
Previous office administration, receptionist, or office management experience preferred
Exceptional interpersonal and customer service skills
Friendly, professional, and compassionate demeanor
Strong organizational skills with excellent attention to detail
Comfortable using computers and learning new software
Experience with EHR systems is a plus
Experience working with health insurance providers and insurance verification is a plus
Medical office, behavioral health, psychiatry, therapy, or healthcare experience is preferred but not required
Ability to multitask in a fast-paced environment