Medical Office Coordinator (Part-time)

A new and growing mental health clinic in Downtown New Haven, CT is seeking a warm, organized, and personable Medical Office Coordinator to become the face of the practice. Specializing in psychiatry, therapy, the practice is looking for someone who genuinely enjoys interacting with people, thrives in a patient-focused environment, and can help keep the office running smoothly. This is an excellent opportunity for someone looking for a flexible part-time schedule while making a meaningful impact on patients’ lives.

Responsibilities:

Greet and check in patients with professionalism and compassion

Answer phones, emails, and respond to patient inquiries

Schedule appointments and manage provider calendars

Verify insurance eligibility and assist with insurance-related questions

Maintain accurate patient records within the Electronic Health Record (EHR) system

Process intake paperwork and patient documentation

Coordinate communication between patients and providers

Maintain an organized and welcoming office environment

Assist with administrative and office management tasks

Handle confidential patient information in accordance with HIPAA guidelines

Other duties as assigned

Requirements:

Previous office administration, receptionist, or office management experience preferred

Exceptional interpersonal and customer service skills

Friendly, professional, and compassionate demeanor

Strong organizational skills with excellent attention to detail

Comfortable using computers and learning new software

Experience with EHR systems is a plus

Experience working with health insurance providers and insurance verification is a plus

Medical office, behavioral health, psychiatry, therapy, or healthcare experience is preferred but not required

Ability to multitask in a fast-paced environment