Growth Product Manager, Guest

About the Role
Toast IQ Grow is an all-in-one growth and lifecycle solution designed to help restaurants attract more guests, keep them coming back, and increase revenue without adding extra work for operators. Delivering this value involves a complex mix of product, systems, operations and more.

The IQ Grow Flex team owns the top of the Toast IQ Grow funnel - everything from sale close to first campaign. We're building the AI-powered context, onboarding and activation layer that compresses time-to-value, captures restaurant context and removes human bottlenecks from the path to go-live.

This is a growth PM role. You'll start deep in onboarding, but the mandate is broader: find the leverage points across Guest products where product investment can drive direct business impact at scale.

A day in the life (Responsibilities)
Drive business growth, however you see fit: the mandate is outcome-oriented, but the tactics are up to the PM. Come in, identify and pursue the next high-impact bets.
Own restaurant context: Build tools that help Marketing Managers and AI Agents capture, synthesize, and act on restaurant context faster.
Drive onboarding efficiency: Reduce human dependency and compress time-to-live through product.
Drive activation and product value: Own the metrics that matter: time-to-first-campaign, feature adoption rates, and early retention signals. Identify what drives sustained usage, instrument the funnel, and partner with internal teams to experiment.

What you'll work with
A fast-moving team with a flexible growth mindset
Cross-functional enthusiasm: support and collaboration from a variety of stakeholders
AI-native product development: agents, LLMs, structured knowledge stores
High visibility and impact: IQ Grow is the fastest growing product in the history of Toast

What you'll need to thrive (Requirements)
3+ years in product management, ideally with experience in a growth environment
Comfort with ambiguity: this is a new team with a big mandate and room to shape direction
Strong cross-functional instincts: you'll work across eng, design, ops, onboarding and multiple product teams
Interest in AI/agentic products: you don't need to be an expert, but you should be curious
Bias to ship: we move fast and learn from live products

Zone A
$133,000—$213,000 USD
Zone B
$115,000—$184,000 USD
Zone C
$104,000—$166,000 USD