Student Advisor- Smith YABC

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s YABC Program aligns with our mission by providing high-quality programs and services within community centers and school partnerships.

Reporting to the Program Director, the Student Advisor is responsible for Student Advisor and will provide support over a wide variety of areas including college and career readiness, academic progress monitoring, day-to-day student issues, social-emotional and personal development. The Student Advisor will follow the Primary Person Model where they will be the first point of contact for students, parents and staff members. As a member of the Smith YABC the Student Advisor is expected to work collaboratively with our partner school faculty and staff to ensure each student’s academic success.

Essential Functions and Responsibilities

Under the supervision of the Program Director the Student Advisor will be responsible for but not limited to the following:

Be a primary person of contact for a caseload of approximately 50 students
Conduct interviews with students and family members
Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit
Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans
Consult with teachers and provide feedback to students on academic performance
Refer students to academic and support services as needed
Attend administrative meetings, program training and staff development. Meetings may require virtual attendance
Meet with caseloads in a group or individual setting to assist them in their academic, career, and personal goals. Some individual and group work will require the usage of remote platforms, or be socially distanced
Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wisely
Walk students through employment opportunities
Conduct informal counseling sessions for students to support their social-emotional development
Document all interactions with students on Salesforce, Google Suite, and other data systems as required
Participate in civic and community building efforts and activities as assigned via East Side House Community Development
Participating in and helping arrange field trips, special events and extracurricular activities
Provide other program support functions as required
Maintain flexible hours and workdays, some overnight trips required
Some evenings, weekends, and remote work required

Qualifications
Qualifications

To perform this position successfully, the Student Advisor must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment. Additional qualifications include:

Education / Experience

B.A/ B.S.W. degree is required with at least two years youth services experience.
Excellent verbal, analytical, written, communication, and organizational skills.
Ability to work in a team-oriented environment and multi-task.
Strong interpersonal skills and time management skills.
Demonstrated knowledge of community service/ development.
Minimum intermediate knowledge and experience with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications.

Competencies

Problem Solving/ Analysis
Communication Proficiency
Customer Service/ Client Focus
Teamwork Orientation
Time Management/Ability to meet deadlines