Lead Business Architect

What You'll Do at Pega:
Own the end-to-end business architecture and transformation direction for assigned client engagements.
Own discovery strategy and business architecture for complex U.S. Public Sector engagements.
Lead executive workshops, stakeholder alignment sessions, and business discovery efforts to identify mission priorities, business challenges, and transformation opportunities.
Guide agencies in defining business outcomes, success measures, adoption goals, and value realization strategies.
Own business outcome realization by ensuring discovery, solution design, adoption, and organizational readiness remain aligned throughout the engagement.
Guide executive stakeholders through prioritization decisions, helping agencies balance mission value, risk, complexity, and organizational readiness.
Lead the creation of implementation-ready business designs including journeys, personas, business processes, case lifecycles, business rules, and operating models leveraging Pega Blueprint and Pega Infinity Platform.
Apply design thinking and Journey-Centric delivery practices to drive user-focused and outcome-driven solutions.
Challenge assumptions, identify root causes, and help agencies solve underlying business problems rather than symptoms.
Drive alignment across executives, program leaders, business stakeholders, architects, and delivery teams.
Lead organizational change discussions and identify adoption of risks, cultural barriers, and operational constraints that may impact solution success.
Partner with Lead System Architects to ensure mission objectives, solution design, and technical architecture remain aligned throughout delivery.
Guide solution conceptualization and opportunity development by identifying unmet agency needs and transformation opportunities.

Who You Are:
Maintains active Pega Lead Business Architect certification and demonstrates an ongoing commitment to staying current with the latest Pega platform innovations, capabilities, and best practices.
A consulting-minded leader with experience delivering enterprise-scale transformation initiatives for federal, state, or local government agencies.
Skilled in discovery leadership, facilitation, design thinking, stakeholder management, organizational change, business architecture, and outcome-driven design.
A trusted advisor who builds executive confidence, influences decisions, and aligns diverse stakeholders around mission outcomes.
Experienced bridging business and technical teams to create shared understanding, informed decisions, and successful delivery.
Understands organizational change, user adoption, governance models, and the human factors that influence transformation success.
Comfortable navigating complex government stakeholder environments, competing priorities, regulatory requirements, and organizational dynamics.

What You've Accomplished:
Led business transformation initiatives that deliver measurable improvements in efficiency, service outcomes, stakeholder satisfaction, and organizational performance.
Facilitated executive-level workshops, discovery engagements, and strategic planning activities across complex organizations.
Developed business architectures and operating models that successfully guided implementation and organizational adoption.
Successfully aligned business stakeholders, technical teams, and organizational leadership around shared transformation objectives.
Built credibility with clients through strong consulting skills, executive communication, stakeholder leadership, and delivery success.
Mentored Business Architects and contributed to the growth of consulting capabilities and delivery excellence.

Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company