Sr. Experience Designer

Job Description
Position Overview:

The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.

Key Responsibilities:

Conduct user research and usability testing
Develop user personas, journey maps, and wireframes
Collaborate with product, marketing, and engineering teams
Advocate for user-centered design principles
Continuously improve the user experience based on feedback and data

Qualifications:

5+ years in UX/UI or experience design
Proficiency with design and prototyping tools
Strong understanding of user research methodologies
Excellent communication and collaboration skills
Bachelor’s degree in Design, HCI, or related field

Benefits Summary
In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.