Internal Communications Specialist

Job Details
Description
Jeppesen ForeFlight is seeking a Internal Communications & Culture Specialist to help connect our people to the strategy, culture, and work that makes flawless flight possible. The ideal candidate brings 5+ years of experience in Internal communications and culture, solid writing skills, and an ability to translate complex business objectives into compelling employee communications and culture moments.

This individual will collaborate closely with HR, Marketing, Product, and other business unit leaders to plan and execute communications for major internal initiatives, compelling narratives, and cultural programs. You will help drive internal communications through channels like Slack, email, and Confluence, reinforcing the Jeppesen ForeFlight vision and strategic pillars.

Key Responsibilities:
Develop high-quality written content across a broad range of company-wide communications, including leadership messages, announcements, and employee updates, that reflect Jeppesen ForeFlight's voice and values
Support and amplify executive presence across internal communication channels and company meetings
Drive employee engagement and visibility through internal communications channels, including the company intranet, email distribution, and collaboration platforms (e.g., Slack)
Monitor internal communications channels to identify opportunities for amplification, sharing, and timely response
Partner with Marketing to ensure internal and external messaging are aligned and mutually reinforcing
Identify, track, and proactively address communications gaps, ensuring employees have timely access to the information they need
Support How We Run activation efforts: culture pulse checks, manager cascade materials, and culture content for company calls and communications
Assist in running structured listening sessions across the organization, mapping the gap between How We Run “as written” and “as lived,” and identifying the people at every level who already model it
Assist in coordinating company wide recognition moments: All Company Call Culture Corner, creating recognition posts, and monitoring internal channels for amplifications opportunities
Align and operationalize internal and external social media presence, culture amplification and employee highlights
Champion Cultural Unification by helping the organization celebrate diverse cultures globally, spotlighting cultural moments, holidays, and traditions across our global teams, while amplifying a collective, unified company culture that brings these celebrations together under one shared identity
Contribute to employer brand and culture storytelling efforts, partnering with Talent and Marketing on recruitment marketing and employee experience content
Support crisis and issues communications as needed, working with Legal, HR, and senior leadership to deliver timely, accurate, and appropriate messaging

Required Qualifications:
5+ years of progressive experience in internal communications, corporate communications, or a related field
Exceptional writing and editing skills with strong attention to quality and detail
Experience supporting executive communications and events such as all-hands meetings and town halls
Familiarity with AI tools for content creation and workflow optimization
Strong communication and stakeholder management skills

Preferred Qualifications:
Experience in aviation, software, or high-tech industries strongly preferred
Familiarity with change management frameworks and principles (e.g., Prosci, ADKAR)