Compliance Manager Ad (Pupil Transportation)

We seek an organized, highly motivated, detail-oriented, action-oriented, and values-driven professional to join our team as compliance manager to maintain our status as best in class for driver safety & compliance. The Regulatory Compliance Operations Manager leads BuckledIn's high-volume, multi-state compliance operations, ensuring regulatory requirements are translated into scalable processes and consistently executed across our driver network. This role reports directly to the Senior Director of Recruitment, Onboarding, and Compliance and will collaborate regularly with our Recruitment, Onboarding, Operations, and Sales Team. This role will have direct reports.

The successful applicant will be:

Inspired by our mission and core values

Excited about and invested in managing people to achieve department goals

Extremely organized with sharp attention to detail

Enjoys doing extensive research

Energized by delivering measurable results

An effective written and verbal communicator

Able to exhibit our company competencies at the application level (review by clicking here)

Comfortable with ambiguity and an ever-changing environment

Excels in a fast-paced environment

Results-driven and has a desire to meet and exceed metrics

A problem solver who can perform independently with minimal supervision

Persistent in the face of challenges with consistent follow-through

Capable of handling and managing complex issues

What You’ll Do:

1) Oversee and manage a high-volume compliance process

Design and monitor control systems to deal with violations of rules and policies.

Regularly assess the efficiency of control systems and recommend effective improvements.

Review and evaluate driver operations procedures and reports to identify hidden risks or compliance issues. Provide necessary training.

Oversee and manage periodic audits of our systems and policies to ensure all files, and data are current and identify any potential risk areas

Document policies, processes, and procedures as they relate to driver compliance

Lead special projects and other initiatives

Support facilitation of a variety of training to ensure new and current drivers understand the process and policies of their position.

Review background checks and motor vehicle reports and determine if any offense or conviction would disqualify a driver based on the standards for the local market and escalate when necessary.

Update and maintain the applicant tracking system and other related compliance systems

2) Become an expert on regulations in current and target markets

Understand how to accomplish and maintain driver compliance in each local market (via local vendors, required state agencies, etc.), and update the internal regulatory guide and applicable staff accordingly.

Monitor ongoing compliance, requirements, and work with cross-functional teams to operationalize those requirements

Create relationships with key officials in state agencies to proactively identify additions and revisions to current regulations

Identify and monitor additional information sources that outline new and/or potential new regulations

Flag situations that require additional legal advice and facilitate communication with counsel and senior leadership as necessary

3) Manage a compliance team to deliver department objectives

Hire, train and onboard new compliance team members

Track, improve, evaluate, and be accountable for the team's performance metrics

Organize and motivate people to accomplish activities on time and with quality results

Step in directly during high-capacity periods or coverage gaps to support your team

Keep all training materials up to date

4) Act as a liaison between the organization and external regulatory partners

5) Other duties as assigned

Travel Required: Light Travel: company meetings, state and regulatory visits, etc.

Qualified applicants must have:

At least 4 years of implementing and reviewing city, state, and federal regulations for the purpose of ensuring compliance for a highly regulated role (i.e., DOT drivers, healthcare workers, food service quality assurance, school or district compliance)

At least 2-4 years of people management experience

At least 2 years of remote work experience

At least 2 years experience working in a high-volume organization (at least 500 employees at any given time)

You have a laptop with a working camera and microphone

Highly proficient in Google Suite tools, specifically Gmail, Google Docs, Sheets, and Slides (or equivalent platform i.e.: Microsoft)

A minimum of a high school diploma or GED

Preferred Qualifications:

Bachelor’s degree

Strong knowledge of pupil transportation industry processes and regulations

Experience working with Fountain

Experience building or maintaining a compliance dashboard

Compliance experience in a rapidly scaling environment