Associate Solutions Architect

Your Role at impact.com:

In this role, the Associate Solutions Architect bridges business and technical requirements with impact.com’s capabilities to shape solution designs, drive technical alignment, and position impact.com as the right partnership management platform for the prospect. Working alongside Account Executives, the Associate Solutions Architect acts as a product expert in the sales process and communicates the requirements of the technical implementation in a clear and confident manner that instills trust in impact.com’s ability to deliver.

The Associate Solutions Architect supports SMB opportunities and serves as a technical resource for commonly used integrations, ensuring prospects are positioned for successful onboarding.

What You'll Do:

Support Account Executives as a pre-sales technical resource for SMB opportunities
Discover and document prospect technical and product requirements
Develop solution and integration documentation for prospectsDeliver structured product demonstrations tailored to SMB use cases
Respond to standard technical and implementation questions
Escalate non-standard or complex requirements as needed
Ensure prospects are positioned for successful onboarding
Other duties as assigned by the Company

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Bring:

Bachelor’s degree or equivalent experience required
1–3 years in a tech-focused role within a SaaS or digital marketing company
Foundational understanding of APIs, JavaScript, and marketing technology platforms
Strong written and verbal communication skills
Ability to lead structured client-facing technical conversations within defined scope
Strong organizational and documentation skills

Preferred Qualifications

Additional education, experience, knowledge, skills, & abilities that will contribute to, but are not required for success in this role

Experience in a pre-sales or client-facing technical role
Familiarity with affiliate or digital marketing industry