Brand Ambassador

Brand Ambassador, Part-Time, Dries van Noten
Brand

Dries Van Noten
City

New York
Work area

Sales
Job type

Permanent
Who we are
Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity
Dries Van Noten is seeking a Full-Time Brand Ambassador to drive sales and elevate the client experience at Bloomingdale's 59th Street. Reporting directly to the Dries Van Noten Business Manager, this role combines exceptional client service, relationship building, and a deep appreciation for luxury fashion, beauty, and craftsmanship. As a Dries Van Noten Brand Ambassador within a premier wholesale retail environment, you will embody the brand's unique creative vision, cultivate lasting client relationships, exceed sales goals, and ensure the brand is represented to the highest standards. You will partner closely with both the Dries Van Noten team and Bloomingdale's associates to deliver an elevated shopping experience while supporting business objectives and brand growth.

What you'll get to do
Sales Excellence

Maintain knowledge of industry and market trends to continually evolve and optimize selling strategies within the luxury retail environment
Deliver an exceptional Dries Van Noten client experience, demonstrating expertise in the brand's collection, heritage, and distinctive approach to luxury
Build rapport with returning clients by understanding their preferences and needs, ensuring a personalized and seamless shopping experience
Showcase Dries Van Noten's assortment, including beauty and lifestyle offerings, providing tailored recommendations and memorable client experiences
Achieve and exceed individual sales goals and KPI targets through strategic clienteling, cross-selling, and client retention
Leverage clienteling and CRM tools to capture client information, drive loyalty, and support personalized outreach efforts
Partner with the Dries Van Noten Business Manager and Bloomingdale's teams to maximize sales opportunities, support in-store events, and drive business growth
Contribute ideas and feedback that support client acquisition, productivity, and overall business performance
Client Experience & Brand Expertise

Build and nurture long-term client relationships through personalized outreach, appointments, events, and new launch activations
Provide exceptional after-sales service, ensuring client satisfaction and fostering loyalty
Create elevated shopping experiences that reflect each client's individual style, preferences, and aspirations
Develop and maintain expert knowledge of Dries Van Noten's brand heritage, collections, craftsmanship, and product offerings
Actively participate in product presentations, training sessions, and educational opportunities to stay informed on new launches, industry innovations, and emerging trends
Serve as a true brand ambassador by sharing the story, artistry, creativity, and vision of Dries Van Noten with authenticity and passion
Uphold the brand's commitment to excellence through meticulous attention to product presentation, care, and detail

Operations

Support daily counter operations, including inventory management, stock replenishment, tester maintenance, and visual merchandising standards
Maintain Dries Van Noten brand presentation and merchandising guidelines while adhering to Bloomingdale's operational requirements
Assist with inventory counts, stock organization, and shrink prevention initiatives
Support the execution of product launches, events, animations, and clienteling activations
Partner with the Dries Van Noten Business Manager to ensure operational excellence and achievement of business objectives
Maintain a clean, organized, and visually compelling selling environment that reflects the brand's standards of luxury and creativity

We'd love to meet you if you have
2+ years of experience in luxury retail, beauty, fragrance, fashion, or lifestyle sales
Proven ability to build strong client relationships and consistently achieve sales targets
Exceptional communication, interpersonal, and storytelling skills
Passion for luxury, creativity, craftsmanship, and delivering elevated client experiences
A proactive, adaptable, and dependable attitude
Availability to work a flexible retail schedule, including weekends, holidays, and occasional extended hours as needed
Experience with clienteling tools and CRM platforms is preferred
Ability to lift/move boxes as needed for inventory replenishment up to 25 pounds
Ability to perform essential job functions, including prolonged standing and walking