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Quality Assurance Manager - Data Systems

Company
Volunteers of America–Greater New York (VOA–Greater New York)
Location
New York, NY
Work type
Full Time
Posted
2026-09-29

Job description

Minimum Qualifications:

Bachelor’s degree in a related field
Two years of experience in data quality and data systems
Demonstrated ability in the areas of written and verbal communication.
Other necessary skills include training, audit and evaluation data collection and incident management skills.

Supervisory Role:

This position does have supervisory responsibilities.

Quality Assurance Manager - Data Systems Principal Responsibilities:

Manage, update and distribute agency dashboards
Monitor and manage the quality assurance help desk.
Manage, monitor and analyze agency outcomes.
Review and respond to agency-wide incident reports.
Training necessary agency workforce on incident identification, writing and reporting.
Participate and assist in the development of ongoing staff training for the electronic health record.
Support the AVP of Research & Evaluation and the Senior Director of Research & Evaluation/Corporate Privacy Officer in daily operations.
Perform other related duties as requested.

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