Associate Collections Analyst

Make your impact within a rapidly growing Fintech Company

In this role, you will be a key member of the BILL Collections team, driving the execution of both operational and strategic initiatives. Our team manages the complete collections lifecycle for BILL's products. This includes performing account-level reviews to identify the most effective client outreach strategies and executing plans to maximize revenue recovery. We are looking for a customer-focused professional with deep collections expertise who thrives in a high-performing team environment. You should be a strong individual contributor capable of optimizing collection processes to meet essential financial goals.

We’d love to chat if you have:

0 - 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
A proven ability to learn, adapt, and train on new processes and procedures
Logical and rational thinking skills with demonstrated data analysis and investigative techniques
Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously
Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization
Bonus if you have -

Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
A degree in Accounting, Finance, or Operations Management
Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County

$45,032 - $51,002 USD

Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts

$40,914 - $45,906 USD

Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania

$40,123 - $43,306 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.