Head of Non-Tech Talent

The Opportunity

We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This is a pivotal position as we build out our capabilities across General and Administrative (G&A) Go to Market (GTM) Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond while building and coaching a high performing global talent team. This is an opportunity to join an ambitious high performing, scale up company.

Key Responsibilities

Strategic Talent Leadership: Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives while partnering with TA leads across the organization

Team Development & Coaching: Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans

Process Innovation: Design and implement scalable hiring processes for non-technical roles while maintaining our high-quality standards

Business Partnership: Serve as the primary talent advisor to our Talent Leads and partner closely with our Executive stakeholders within non-technical business units

Employer Branding: Elevate Cohere's employer brand specifically for non-technical talent through targeted campaigns and storytelling

Data-Driven Decision Making: Establish comprehensive metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI for all non-tech initiatives

Talent Pipeline Development: Build and maintain diverse talent pools for critical non-technical Director + level roles using data insights and partnering with our standalone Sourcing function

Cross-Functional Collaboration: Partner with People Operations and business leaders to ensure seamless onboarding and integration

Budget & Resource Management: Oversee non-tech recruitment budget and optimise resource allocation across priorities using data-driven forecasting

Required Qualifications

Experience: 12+ years in talent acquisition and leading non-technical hiring teams

Super Scale Expertise: Proven success scaling recruitment functions 10x+ during hyper-growth phases (from 800+ employees)

Strategic Foresight: Demonstrated ability to anticipate talent needs 6-12 months ahead of business growth curves

Data-Driven Approach: Deep expertise in talent analytics, metrics development, and data-informed decision making

Team Development: Exceptional coaching and mentoring skills with track record of building high-performing teams

Non-Tech Focus: Deep experience hiring for HR, Admin, Support, Finance, Legal, and other business roles within a tech setting

Process Excellence: Experience designing and implementing scalable, data-driven hiring processes

Leadership: Strong track record of developing high performing and high volume team members and creating meaningful career progression paths

Preferred Qualifications

Experience in tech companies or fast-paced environments with scale experience

Knowledge of AI industry and its talent landscape

Experience with international hiring and remote teams

Background in employer branding and talent marketing

Experience with predictive analytics and talent forecasting tools

Why Join Us

Impact: Build the talent foundation for Cohere's next phase of growth to 2,000+ employees

Scale Leadership: Lead a critical function during our transformation - your strategies will shape our ability to scale

Innovation: Work at the intersection of AI and business operations with a data-first mindset

Culture: Collaborative, mission-driven environment with world-class talent

Growth: Opportunity to develop your own leadership capabilities while building a world-class team

Data Influence: Your insights will directly influence executive decisions and business strategy

Full-Time Employees at Cohere enjoy these Perks:
A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

Full health and dental benefits, including a separate budget for mental health.

RRSP matching, 401K, Pension Scheme.

100% Parental Leave top-up for up to 6 months, for either parent.

Annual enrichment benefits:

Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

Education & learning stipend for conferences, courses, and coaching.

6 weeks of paid vacation (30 working days!)

Budget for traveling to other offices if you are remote, plus an annual company offsite.

How and Where We Work:
Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.

For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.

For those not near an office: a co-working benefit so you can work alongside others in your city.

Everyone receives a $500 home office stipend to set up your workspace properly.