Account Manager (Pipeline)

Responsibilities
What You'll Do:

Quarterback internal strategy calls to ensure we’re providing our best recommendations.
Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
Provide “white glove” client service to advertisers through great communication and properly setting expectations.
Quarterback Internal & External pre-sale/post-sale Kickoff Calls
Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
Work closely with the Campaign Management team to ensure that we’re delivering well, or optimizing with the goal of delivering in full.
Manage all post-sale correspondence with the client and creative stakeholders.
Monitor and convey recording timelines and manage expectations for closed campaigns.
Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
Serve as the internal subject matter expert on your client, and track anything that could result in risk
Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we’re keeping to timeline.
Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale

Qualifications
Required & Preferred:

Minimum 2 years working with a media company, digital agency, or integrated media sales position, preferably in a client-facing capacity.
Basic understanding of digital advertising strategy and measurement is preferred.
Problem solver and solution-oriented thinker with great organizational skills.
Public speaking skills and ability to lead a room
Skilled at interpreting data to properly position sellback metrics.
A background working with and leading communication with internal teams
Ability to thrive in a fast-paced, detail-oriented work environment
Exceptional communication and writing skills
Proficient in Microsoft Office Suite