Esthetician and Front of House

JOIN THE TEAM

We're looking for a passionate Licensed Esthetician & Front of House team member who loves both delivering exceptional treatments and creating outstanding client experiences.

This is a unique hybrid role where you'll split your time between performing FACEGYM's signature facial workouts and supporting our Front of House team. You'll welcome clients, deliver results-driven workouts, manage bookings, drive retail sales and memberships, and help keep our studios running seamlessly.

Your home studio will be based at our Saks location, with regular travel to support our Tribeca, NoHo, Nordstrom, and Upper East Side studios when required.

WHO WE ARE LOOKING FOR

Passionate, outgoing and skilled estheticians who are committed to delivering the highest quality facial workouts

Customer service-focused professionals who build genuine, long-lasting client relationships

Skincare and facial wellness enthusiasts who are passionate about delivering personalised, results-driven experiences

Confident individuals who enjoy working both in the treatment room and at Front of House

Commercially minded team members who understand the importance of retail, memberships, rebooking and client retention

Positive, adaptable team players who thrive in a fast-paced and constantly evolving environment

JOB DUTIES & RESPONSIBILITIES

Deliver FACEGYM's signature facial workouts following successful completion of Bootcamp training

Welcome clients and create an exceptional luxury experience from arrival through to departure

Build and maintain positive and long-lasting client relationships through exceptional customer service

Manage bookings, client enquiries and Front of House operations using Zenoti

Drive retail sales, memberships, rebookings and client retention

Educate clients on FACEGYM products, services and memberships to maximise every commercial opportunity

Maintain exceptional hygiene, operational and brand standards across the studio

Ensure treatment rooms, workstations, tools and equipment are clean, sanitised and presented to the highest standard

Support Trainer and Front of House teams across multiple Los Angeles studios

Demonstrate professionalism, ownership and resourcefulness when handling client queries or concerns

Represent FACEGYM at studio events, community activations and brand initiatives

Support the wider studio team to ensure the day-to-day operation runs smoothly and efficiently

Embrace FACEGYM's standards, culture and brand values at all times

JOB SKILLS & REQUIREMENTS

Must be eligible to work in the US and hold a valid New York Esthetician License

Must be passionate about skincare, facial wellness, beauty and luxury customer service

Must be confident delivering facial treatments and working in a client-facing Front of House environment

Must be commercially aware and motivated by retail, membership and client retention targets

Must be flexible to travel between FACEGYM studios when required

Must be flexible to work evenings, weekends and rotating holidays

Must be consistently punctual, reliable, adaptable and committed to assigned work commitments

Must be able to successfully complete FACEGYM Bootcamp training and demonstrate competency across the full workout menu

Must be able to stand for extended periods while performing consecutive workouts and demonstrate safe body mechanics and self-care techniques

Must be willing to support across multiple locations when necessary to further support and drive the business

OUR BRAND VALUES

Teamwork
Adaptability
Ownership
Respect