Safe and Secure Ambassador

Responsibilities

Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact. Provide in-store support during life safety, emergency response, and safety incidents.
Collaborate with RAPM (Regional Asset Protection Manager) to follow up on safety and security incidents.
Problem-solve extreme store events using brand de-escalation tactics.
Assist the store team with driving a strong physical security culture by educating and upholding all BBW policies and procedures.
Educate and develop the store team regarding shortage and safety behaviors.
Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with RAPM and store leadership team (SLT).
Assist in, document, and communicate all merchandise recoveries using BBW tools.
Assist with Shrink Protection Program (SPP) assessment follow up and execution on action plans.
Submit appropriate documentation in the system for all organized retail crime (ORC) incidents following BBW AP policies and procedures.
Work with law enforcement and RAPM to identify and resolve open cases.
Assist the SLT with modeling working safely, while maintaining a clean store.
Demonstrate a culture of ethical conduct, safety, and compliance.
All other duties based on the business needs and direction of the store manager and/or RAPM.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.

Qualifications

Must be 18 years of age or older.
Meet any state or local certification/license and/or other legal requirements related to the position.
Flexible work availability to include nights, weekends, and holidays.
Ability to stand for extended periods of time.
Effective communication.
Experience in learning and adapting to different technology needs and changes.
Strong ability to work independently and with a team.
Core Competencies

Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

On-demand access to your earned wages through DailyPay.
Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education programs.
Voluntary medical, dental, vision, short-term disability, life and AD&D coverage through our partnership with The American Worker. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans and benefits vary for Kansas and Ohio residents.
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Opportunity for paid time off, paid parental leave and access to family building benefits.
Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love.