Case Manager

DUTIES AND RESPONSIBILITIES

The responsibilities of the Case Manager include but not limited to:

Administrative:

·         Completes an assessment and fathers required documents (i.e.: birth certificates, social security cards, picture IDs, etc.)

·         Shows the Safe Sleep Video and carry out the appropriate documentation process

·         Makes sure that clients sign the Code of Conduct and the facilities rules and regulations

·         Obtains any possible proof of employment and assists with obtaining entitlements

·         Maintains clients’ records by reviewing case notes; logging events and progress

·         Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations

·         Handles intakes of adults and ensures that all documentation is accurate and properly filed

·         Recommends action plan and develops an Independent Living Programs (ILP) for clients that is reviewed and updated on a weekly basis

·         Collaborates with the Housing Specialist to create an exit strategy and target exit date •

·         Conducts weekly unit inspections

·         Maintains detailed records of each client in the form of progress notes through CARES

·         Provides Social Services Director (SSD)/ Case Manager Supervisor with reports and summaries of caseload for management review

·         Complete new Intake assessment within 48 hours of family admission to the facility

·         Advocate and make referrals to agencies and service providers based upon family needs

·         Liaison for management, communicating clients’ progress and any case concerns

·         In the event of an emergency, Essential Employees are required to report to work as scheduled

Programmatic Achievement:

·         Carries out case management activities as per the Part 900 Regulations and the Department of Homeless Services (DHS) Case Management Guidelines for family shelters

·         Tasks family with seeking and accepting housing

·         Responsible for meeting target goals set for each client by the Housing Specialist

·         Develop individualized short term and long-term goals and objectives

SKILLS AND QUALIFICATIONS

·         Bachelor's Degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Services required.

·         Minimum of 2 years’ experience working within the Social Services Field

·         Must have strong interpersonal skills and be able to communicate effectively (verbally and in writing)

·         Must be organized

·         Experience with DHS Cares / Homeless population is a plus

·         Bilingual English/Spanish is a plus