Data Services Associate

Who We Are:

The Orthodox Union (OU) is the largest Orthodox Jewish organization in the U.S., founded in 1898. The OU supports a vast network of synagogues, youth programs, advocacy efforts, services for individuals with disabilities, and international initiatives. It also operates the leading kosher certification service, recognized globally by the Ⓤ symbol on numerous kosher food products.

Position Summary:

The Data Services Associate will play a role in ensuring accurate donation processing, maintaining fundraising data, and supporting cross-departmental collaboration. This role is ideal for a detail-oriented individual passionate about donor engagement and data management in a mission-driven environment.

Responsibilities:

Donation Processing & Data Management

• Input and manage donation data, including credit cards, wires, stock donations, and checks.
• Resolve discrepancies in donation records in collaboration with the finance team.
• Maintain accurate and up-to-date donor information in the database (Velocity).
• Research and update incomplete or incorrect donor addresses.
• Monitor and collect outstanding pledges and track missing donation information.
• Generate reports and analyze donor data to identify trends and opportunities.

Internal Stakeholder Communication

• Regularly communicate with internal departments to provide updates on gift processing and status.
• Collaborate with finance and program teams to ensure alignment on donor contributions and allocation.
• Support resolving internal questions related to gift processing timelines and donor-related data.

Qualification:

• Bachelor’s degree or equivalent work experience preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Experience in fundraising or donor relations is a plus.
• Ability to work collaboratively and independently

Salary & Benefits:

The salary for this position is $50,000.

Health, Dental & Vision Insurance:

The OU offers health insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA). Instead of a single group plan, employees have the freedom to choose their own health insurance plan that fits their personal and family needs. The OU contributes a generous monthly amount directly toward your premium, making coverage more flexible, affordable, and tailored to you.

Employees enrolled in our health plan also receive an annual BeniComp stipend, a supplemental benefit that reimburses eligible medical, pharmaceutical, dental, and vision expenses.

In addition, the OU offers employees group dental and vision insurance through MetLife.

Additional Benefits and Perks:

• Paid sick days
• Paid vacation days
• Paid Jewish and Federal holidays
• Short Fridays to accommodate for Sabbath observance
• Free life and disability insurance
• Discounted continuing education opportunities
• 403(b) retirement plan with a 5% employer match after 3 years (requires a minimum 2% employee contribution)