Call Center Manager
- Location
- Lakewood
- Work type
- Full Time
- Salary
- $120,000–$175,000
- Posted
- 2026-09-23
Job description
$120,000-$175,000/year
Lakewood, NJ
Job Overview
A Lakewood, NJ healthcare company is hiring a call center manager. The job includes managing a large and diverse team that answers calls spread out in multiple locations. The role involves reviewing and analyzing reports to break down data and working with the IT team to build systems and reports that can be analyzed easily.
Requirements
Benefits
Salary is commensurate with experience and hours.
Mon-Thurs, 9 am-5 pm (must work until 5 pm)
Fri, 9 am-1/2 pm
Lakewood, NJ
Job Overview
A Lakewood, NJ healthcare company is hiring a call center manager. The job includes managing a large and diverse team that answers calls spread out in multiple locations. The role involves reviewing and analyzing reports to break down data and working with the IT team to build systems and reports that can be analyzed easily.
Requirements
- Experience managing a customer service team or a call center team
- Experience in the healthcare field is ideal
- Experience analyzing and reviewing reports
- Experience using AI tools
Benefits
- PTO
- Holiday/vacation pay
Salary is commensurate with experience and hours.
Mon-Thurs, 9 am-5 pm (must work until 5 pm)
Fri, 9 am-1/2 pm
