Medical Office Associate I

Job Description
Greet and assist patients, physicians, and visitors in a professional and courteous manner
Answer phones, take accurate messages, and direct calls appropriately
Schedule and coordinate office visits and testing
Provide patients with accurate appointment, testing, and preparation instructions
Coordinate physician schedules and communicate schedule changes to clinical staff
Maintain accurate patient records, reports, schedules, and documentation
Assist with pre-admission testing and procedure coordination
Communicate effectively with patients, physicians, nurses, and other departments
Perform general administrative duties including faxing, scanning, correspondence, and document preparation
Maintain patient confidentiality and follow departmental and organizational policies
Assist with training new staff and support the team during high-volume periods
Perform additional duties as assigned

Qualifications
High school diploma or GED required
Associate degree or higher preferred
Previous medical office experience preferred
EPIC experience preferred
Knowledge of medical or cardiovascular terminology is a plus
Strong computer, communication, and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Ability to take initiative and work independently when appropriate
Professional, dependable, and team-oriented

Team Member Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance