ONBOARDING MANAGER

Responsibilities
Manage implementation projects autonomously.
Understand requirements from the customers and our partners.
Address customers’ changing needs and manage those changes throughout the install.
Reach out to Customers and Channel Sales Agents to gather the information necessary for the post-sale installation process.
Obtain and Review Configuration Documents from Customer and Sales Agents.
Obtain, review, and submit all Letters of Authorization and copies of bills necessary to proceed with Porting Process.
Order all necessary equipment needed to complete the Installation based on Sales Order.
Complete the Installation and Porting Process and ensure the customer/agent is satisfied with the entire process.
Maintain Onboarding Standards.
Work with Onboarders on hitting monthly target goals.

Job Type
Full-time position

Location
Newark, NJ

Job Type
Full-time position

Location
Newark, NJ