Senior Care Manager

Position Overview
The Senior Care Manager provides information, assistance, and support to family caregivers of older adults. This role is responsible for assessing caregiver needs, developing individualized caregiver support plans, coordinating services, and connecting caregivers with community resources. The Senior Care Manager works with caregivers and clients with a range of needs, including complex situations that require ongoing coordination and advocacy. This position plays an important role in helping caregivers access services and support that promote the well-being of older adults in the community.

This position is located in Staten Island, New York.

Key Responsibilities
Conduct caregiver intakes, assessments, and reassessments
Complete case closures as appropriate
Develop and implement individualized caregiver support plans
Coordinate services to meet caregiver and client needs
Manage a caseload of complex, high-need clients
Connect caregivers to community resources and provide referrals
Offer guidance, advocacy, and support to caregivers seeking services
Maintain accurate and timely case documentation in compliance with NYC Aging standards

Requirements
Master's Degree in Social Work or a related Master's-level degree
Minimum one year of experience in a social service organization
Experience working with caregivers and/or older adults (preferred)
Fluency in a second language (preferred)
Excellent written and verbal communication skills
Detail-oriented with strong organizational skills
Sensitive to the needs of older adults and caregivers
Ability to work collaboratively while respecting diverse ethnic, cultural, and linguistic backgrounds

Pay Range
USD $29.80 - USD $31.25 /Hr.