FACT Team Leader

Job Summary:

The Forensic Assertive Community Treatment (FACT) team is a multi-disciplinary team that provides evidence-based, mobile, community-based mental health treatment to promote the recovery and community integration of individuals age 18 and up with serious mental illnesses, recent history of criminal legal involvement, high rates of co-occurring substance use disorders and high utilization of emergency/crisis services. The FACT team serves consumers on parole, probation, returning to the community from jails and prisons, participating in treatment court services, and those with histories of high-risk and violent behavior.

The FACT Team Leader directs and supervises FACT staff activities, leads organizational, clinical and service planning meetings, and coordinates administrative functions. In collaboration with the FACT psychiatrist provides clinical direction to staff. The leadership results in effective treatment and rehabilitation services to reduce episodes of harmful outcomes such as use of emergency rooms, medical and psychiatric inpatient beds, arrests and incarceration for program clients. The Team Leader guides the team to deliver positive behavioral health, social and individual client outcomes such as client’s participation in education, competitive employment, and family and social relationships.

Salary: The salary for the FACT Team Leader is $101,458 - 104,499.

Shift Hours: The FACT Team Leader is full-time Monday through Friday 9am-5pm shift.

Location Address: 424 East 147th Street, 1st Floor, Bronx, NY 10455

Workplace Flexibility: Flexible - (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Maximum 1 day per week virtual team meeting

What you will be doing:

Oversees the clinical and administrative operations of the FACT Team, including but not limited to: daily team meetings, regular clinical meetings, timeliness and quality of clinical documentations and reporting, intakes and discharges, team’s after-hour emergency line, use of service dollars, and team members’ schedules
Ensures the team delivers culturally and developmentally appropriate, trauma-informed, recovery-oriented services and effectively applies motivational interviewing
Provides regular clinical supervision, training and professional development opportunities for team members
Provides direct clinical care and services to consumers in the community when needed
Ensures the team meets its performance outcomes and operational standards as defined by New York State Office of Mental Health (OMH) licensing standards and New York City Department of Health and Mental Hygiene (DOHMH) contracting standards
Oversees team’s incident reporting procedures according to OMH standards and ensure team adheres to the Incident Review Committee (IRC) policies and procedures
In collaboration with the Quality Assurance department, conducts utilization review and quality assurance reviews to ensure that the FACT team operates in compliance with New York State OMH guidelines and regulations, New York City DOHMH operating standards, as well as HIPAA confidentiality regulations
Consults with senior clinical leadership on complex, high-risk cases, as well as team and personnel issues
Coordinates monthly Medicaid billing using electronic medical record to select billable progress notes and ensure team achieves billing targets defined by program budget
Performs other duties as required by ACT Leadership and executive staff

'What we are looking for:

LCSW, LMSW, LMHC, RN, or Licensed Psychologist (PsyD/PhD)

Two years of supervisory experience

At least three years of experience providing services to adults with serious mental illness

Experience working in community mental health settings that provides services to recipients in-vivo in the community

At least two years of experience working on a multidisciplinary team

Experience working with and knowledge of the needs and challenges faced by individuals involved in the criminal legal system

Additional, preferred skills we are looking for but are not required:

Fluency in Spanish strongly preferred

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days
12 Paid Holidays per year.
Retirement 403(b) Competitive matching up to 6%.
Employee Referral Program

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others