NHTD/TBI Service Coordinator

SERVICE COORDINATOR (TBI/NHTD WAIVER PROGRAMS)

Responsibilities:
The Service Coordinator is responsible for:
• Facilitating the Initial Service Plan (ISP) and waiver program eligibility;
• Coordinating multiple services among multiple providers;
• Securing initial and annual level of care assessments;
• Assuring that Team Meetings are scheduled and held as designated in the service plan;
• Facilitating the acquisition, oversight, and delivery of service;
• Ensuring annual service plans (Revised Service Plans/RSPs) are completed in a timely manner;
• Facilitating the waiver applicant/participant’s Plan of Protective Oversight (PPO) is completed
and supports the service plan;
• Conducting monthly face-to-face visits and in-home visits with the participant no less than
once a quarter;
• Maintaining records for at least six (6) years after termination of waiver services;
• Responding to participant crises and emergencies; and
• Addressing problems in service provision.

Qualifications:
Persons self-employed or employed as Service Coordinators must be a/an:
• Licensed Master Social Worker (Licensed by the NYS Education Department);
• Licensed Clinical Social Worker (Licensed by the NYS Education Department);
• Individual with a Doctorate or Master of Social Work;
• Individual with a Doctorate or Master of Psychology;
• Individual with a Master of Gerontology; .
• Physical Therapist (Licensed by the NYS Education Department);
• Registered Professional Nurse (Licensed by the NYS Education Department);
• Certified Teacher of Students with Disabilities (Certified by the NYS Education
Department);
• Certified Rehabilitation Counselor (Certified by the Commission of Rehabilitation
Counselor Certification);
• Licensed Speech Pathologist (Licensed by the NYS Education Department); OR
• Occupational Therapist (Licensed by the NYS Education Department).

An individual meeting any of the qualifications above must also have, at a minimum, one
(1) year of experience providing case management/service coordination and
information, linkages, and referrals regarding community-based services for individuals
with disabilities and/or seniors.
2. Persons self-employed or employed as Service Coordinators who have a Bachelor’s
degree must have three (3) years of experience providing case management/service
coordination, information, linkages, and referrals regarding community-based services
for individuals with disabilities and/or seniors.
3. Persons self-employed or employed as Service Coordinators who have an Associate’s
degree must have five (5) years’ experience providing case management/service
coordination, information, linkages and referrals regarding community-based services for
individuals with disabilities and/or seniors