Hospitality Coordinator

What You’ll Do:

Experience & Welcome Desk:

Welcome and check in all guests, clients, and workplace members
Manage lobby/reception flow, VIP arrivals, and guest support
Maintain ownership of assigned desk or floor, ensuring coverage, cleanliness, and organization
Manage coat check, lost & found, and daily front-of-house operations

Event & Meeting Support:

Support end-to-end execution of meetings and events
Coordinate load-in/load-out, freight, and vendor logistics
Create event materials (run-of-show, signage, menu cards)
Assist with setup, breakdown, and on-the-floor support during peak times
Support site tours and “Surprise & Delight” moments

Operations & Building Coordination:

Partner with building management on security, maintenance, and event logistics
Submit and track facility tickets (HVAC, repairs, etc.)
Coordinate security guards, porters, and lobby flow for events

Workplace & Administrative Support:

Assist members with bookings, catering, badges, and requests
Manage calendars, event schedules, and internal communications
Handle packages, invoices, purchasing, and supply inventory
Support staffing logistics, including scheduling temporary team members

Systems & Collaboration:

Use platforms such as Salesforce, JIRA, Robin, ProxyClick, DocuPhase, Canva, and Google Suite
Partner with Culinary, Service, Production, Technology, and Customer Success teams
Communicate effectively and problem-solve in real time

What We Look For:

Minimum 2 years’ experience in hospitality
Strong communication skills and a service-first mindset
Highly organized, adaptable, and comfortable multitasking
Flexible and long hours sometimes required
Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, or walk for an extended period of time