ESC Electrician Scheduler

About This Role
SpartanX is seeking a highly organized and proactive ESC Electrician Scheduler to coordinate field scheduling for our Electrical Service Center.

This role is responsible for managing electrician schedules and assignments across active markets, ensuring ESC work is assigned to the right technician based on location, availability, priority, and job requirements. You'll coordinate service calls, electrical corrections, inspection deficiencies, revisits, and other ESC field needs while keeping electricians productive and projects moving.

We're looking for someone who can manage a constantly changing schedule, communicate clearly with field teams and homeowners, and quickly adjust when priorities shift.

What You’ll Do
Scheduling & Dispatch
Build and manage daily and weekly schedules for ESC Electricians across assigned markets
Assign electrical work based on technician availability, location, qualifications, job requirements, and operational priority
Schedule service calls, electrical corrections, inspection deficiencies, revisits, troubleshooting appointments, and other ESC field work
Monitor electrician availability and field capacity to maximize productivity
Coordinate routing to reduce unnecessary drive time and improve scheduling efficiency
Adjust schedules throughout the day when jobs run long, appointments change, emergencies arise, or priorities shift
Ensure electricians have clear and accurate job information before dispatch
Track scheduled work through completion and identify jobs requiring additional visits or follow-up
Operational Coordination
Work closely with ESC leadership to prioritize open electrical work
Coordinate with Service, Inspections, Installation, Permitting, Construction Operations, and other departments when electrical work is required
Confirm projects are ready before scheduling electricians to avoid unnecessary or unsuccessful field visits
Coordinate electrical work required before or following inspections
Identify scheduling conflicts, capacity issues, and aging work orders before they impact project timelines
Escalate urgent electrical needs or operational concerns to ESC leadership
Support coverage planning when electricians are unavailable or additional manpower is required
Homeowner & Field Communication
Communicate with homeowners to schedule and confirm electrical appointments
Provide homeowners with scheduling updates when appointments change
Maintain clear communication with electricians regarding assignments, schedule changes, and priorities
Coordinate access requirements and other appointment details before technicians arrive
Maintain professional communication between homeowners, field teams, and internal departments
Scheduling & Documentation
Maintain accurate schedules, appointment records, technician assignments, and project notes within company systems
Update job statuses and scheduling information in real time
Document cancellations, reschedules, unsuccessful visits, and required follow-up
Track outstanding ESC work and ensure incomplete jobs return to the schedule
Provide scheduling and workload updates to ESC leadership
Identify recurring scheduling issues and opportunities to improve field efficiency
What We’re Looking For
Previous experience in scheduling, dispatching, field operations coordination, or a similar role
Strong organizational and time-management skills
Ability to manage multiple technicians, appointments, markets, and priorities simultaneously
Excellent written and verbal communication skills
Strong attention to detail and follow-through
Ability to make quick scheduling decisions as field conditions and priorities change
Strong problem-solving skills and ability to work independently
Comfortable communicating directly with field technicians and homeowners
Experience using scheduling, CRM, dispatch, or project-management systems
Ability to work effectively in a fast-paced, deadline-driven environment
Preferred Qualifications
Previous electrical, solar, construction, HVAC, plumbing, or field-service scheduling experience
Experience dispatching electricians or skilled-trade technicians
Residential solar experience
Familiarity with electrical service and inspection workflows
Experience coordinating field operations across multiple geographic markets
Understanding of technician routing and workload management
Schedule
Primarily Monday–Friday, with occasional Saturday availability required.

What We Offer
Competitive compensation based on experience
Full-time position
Career advancement opportunities within a rapidly growing organization
Opportunity to directly impact ESC field productivity and project completion
Collaborative environment working directly with electricians and operational leadership
Training and ongoing professional development