Patrol Security Guard

Job Overview:

Toronto Eaton Centre is one of Canada’s premier retail destinations, located in the heart of downtown Toronto. With high daily foot traffic, a wide range of retailers, and continuous activity throughout the day, the site operates in a fast-paced and dynamic environment

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As a Security Guard, you will play a key role in maintaining a safe and secure environment across the property. This position involves a combination of patrol, customer service, and incident response, requiring professionalism, strong communication skills, and the ability to work effectively in a high-traffic setting.

Key Responsibilities:

Conduct regular interior and exterior patrols to maintain a safe and secure environment.
Monitor access points, verify credentials, and control entry to restricted areas.
Observe site activity through patrols and security systems, including CCTV and alarms.
Respond to incidents, emergencies, and disturbances, escalating when required.
Maintain a visible security presence to deter unauthorized activity.
Provide customer service and assistance to tenants, employees, and visitors.
Enforce property rules, safety procedures, and company policies.
Support emergency response procedures, including evacuations and first aid incidents.
Perform routine security inspections and report maintenance or safety concerns.
Complete other duties as assigned by Security Leadership and the client.

Prerequisites:

Valid Security License for the province of Ontario
Valid Standard First Aid & CPR Level C from a WSIB approved provider
Strong communication skills and an upbeat, professional attitude
Prior experience in security and/or post-secondary education in a related field would be considered an asset
Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
Legally authorized to work in Canada

Certification Requirements (All)
Intermediate First Aid/CPR C
Valid Security Guard License