Student A/V Technician - NYC Campus

Key Responsibilities

Audiovisual & Technical Support

Prepare and operate audiovisual equipment in classrooms and campus event spaces.
Assist faculty, staff, students, and event organizers with classroom and event technology.
Set up, test, and break down A/V equipment, including microphones, projectors, displays, speakers, and related equipment.
Perform basic troubleshooting of audiovisual and classroom technology.
Identify technical problems and escalate issues to Educational Media full time staff when additional assistance is needed.
Conduct routine checks to ensure classroom and event technology is ready for use.
Provide on-site technical support for classes, meetings, presentations, and special events as assigned.

Administrative Support

Answer incoming phone calls and direct inquiries appropriately.
Greet visitors and provide general assistance to the Educational Media office.
Take accurate and detailed messages for staff follow-up.
Assist with other departmental tasks and projects as needed.

Qualifications & Skills

Successful candidates will demonstrate:

Strong customer service and interpersonal skills.
Clear and professional communication skills.
Reliability, patience, and a positive attitude when assisting others.
Basic computer and technical troubleshooting skills.
Strong organizational and time-management skills.
Ability to work independently and follow established procedures.
Ability to remain calm and solutions-oriented when addressing technical issues.
Willingness to learn new technologies and develop A/V skills.
Ability to work effectively with students, faculty, staff, and campus visitors.

What You'll Gain

Student A/V Technicians will have the opportunity to:

Develop practical experience supporting audiovisual and classroom technology.
Build troubleshooting and problem-solving skills.
Gain customer service and professional communication experience.
Learn how A/V technology is used in academic and event environments.
Develop skills that can be valuable for careers in technology, media, communications, education, and event production.

Requirements
Customer service and organizational skills
Reliable and patient with others
Basic troubleshooting skills
Strong communication skills
Ability to work independently
A willingness to learn