Resource Room Coordinator

Job Description:
The Resource Room Coordinator manages all functions of the resource room and provides superior customer service to all clients.

Responsibilities:
Manage the overall operations of the Resource Room
Provide outstanding customer service while maintaining rules and regulations
Respond to clients’ questions and provide assistance as needed
Maintain the neatness and appearance of the Resource Room
Handle the assignment of computers to clients
Ensure that clients manually sign the roster lists in the Resource Room completing all required information
Distribute material printed by Resource Room clients to the proper client
Fax and photocopy materials for clients
Manage use of the telephone and scanner as needed
Additional data entry and client responsibilities as required

Requirements:
High School Diploma, Associates or Bachelor’s Degree preferred
1-2 years’ experience in customer service and/or computer environment
Excellent interpersonal, verbal and written communication skills
Ability to problem solve and work with a diverse customer base
Ability to multitask and manage multiple projects simultaneously