Information Management Coordinator - Address Desk (Residuals Processing Trust & Estates)

Responsibilities
What You’ll Do

ESSENTIAL DUTIES & RESPONSIBILITIES
(This section provides a general summary of the most significant job duties performed and the average percent of time spent on each function. It does not explain in detail every single duty performed.)

Field calls from performers regarding residuals trust related questions.
Relay pertinent info for release of funds held in trust
Process address and information updates received via email, fax, mail, NCOA reporting and TRAP
Set-up and end date corporations, process and end date Agent Check Authorizations, manage Deed of Gift and Credit Union updates.
Process and distribute all mail delivered to department
Outreach to performers with address and returned mail issues
Assist with other projects as needed.
What You’ll Need

We want to make sure you’re successful. To be considered, you must have:

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

[The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities]

Demonstrate effective skills in the use of PC applications
Must maintain regular and acceptable attendance at such level as is determined at SAG’s sole discretion
Excellent 10-key by touch, with accuracy and speed is required.
Ability to lift 30-45lbs
Ability to work independently and as well as part of a team.
Able to communicate effectively in English, both orally and in writing
Detail oriented
Able to organize, prioritize and coordinate multiple tasks under daily deadlines
Able to work under pressure
Capable of taking direction from more than one supervisor
Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally
Have an understanding and awareness of worker rights impacting SAG-AFTRA members
Hold one’s self and others accountable for a high level of performance and integrity.
Must be able to work in a challenging environment where constructive feedback from others is encouraged
Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion
Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and as SAG-AFTRA determines is necessary to meet its business needs
Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs
Qualifications

MINIMUM QUALIFICATIONS

Education and/or Experience
High School diploma or equivalent
Testing Requirements
Basic skills: spelling, math, grammar and filing – passing score: 76%
Microsoft Word and Excel tests (basic and intermediate) – passing score: 76%
10-Key test (by touch) – passing score 76%
Typing test 35 WPM