Float Patient Service Representative- Dermatology

Primary Duties and Responsibilities
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Major duties include but are not limited to:

Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice.
Assisting patients in accessing and coordinating surgical service within the health system.
Facilitating communication with referring physicians.
Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Manage a high volume of patient messages entering via multiple avenues.
Assist with Patient check-in and cash collection
Travel between our West LA, Santa Monica and Westwood location as needed
Position starts in the Santa Monica location while awaiting West L.A opening

Salary Range: $31.88 $45.66/hourly

Job Qualifications
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INSTITUTIONAL AND/OR PROFESSIONAL STANDARDS
· Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job

Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards
Adhere to all Hospital Policies and Procedures
Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module
Demonstrates adherence to the requirements for using the electronic health record

· Demonstrates understanding of institutional and department specific emergency management procedures/responsibilities to maintain personal, patient, and co-worker safety, maintains competencies in these areas, and participates in disaster/emergency related exercises and education.