Dispatcher

Description
The candidate should have logistical experience, a clean driving record, and a strong understanding of the delivery area. This role requires regular interaction with drivers to ensure all orders are delivered within required delivery windows.

Orders are often time-sensitive and may be delivered to schools, churches, funeral homes, businesses, or residential locations, requiring a high level of accuracy and urgency.

The Dispatcher is responsible for conducting daily checks of company vans to ensure they are in good working condition and free of damage. This role also requires making deliveries when not actively dispatching or assisting within the facility.

The Dispatcher must monitor driver routes throughout the day to ensure compliance with delivery procedures, including verifying that delivery photos are taken and confirmations are properly updated for both morning and evening routes.

Additionally, the Dispatcher is responsible for completing all required reports related to the role and must be flexible to work extended hours during peak seasons and holidays.

Responsibilities & Requirements
Ability to stand for extended periods of time
Maintain a clean driving record
Dispatch drivers and ensure routes are optimized efficiently
Verify that all required attachments are included with orders before drivers leave the facility
Deliver orders as needed when not actively dispatching
Maintain accurate maintenance records for all company vans and ensure all required maintenance is completed in a timely manner
Strong organizational skills with the ability to work effectively under pressure
Strong communication skills
Schedule & Flexibility
Must be flexible and willing to work extended hours, including weekends and holidays

Additional Duties
Assist in other departments as needed, including:
Boxing arrangements
Cutting flowers
Supporting operations
Receive vendor deliveries as needed

Physical & Compliance Requirements
Ability to lift 25–50 pounds
Must comply with all FDA standards

Requirements
Qualifications & Requirements
Oversee all Drivers, including both employee drivers and contract drivers
High school diploma or equivalent required
Bilingual ability is a plus, but not required
Strong math skills with the ability to follow and provide clear directions to ensure tasks are completed efficiently
Strong attention to detail