Medical Information Manager, Innovative Medicines

This role is onsite in our Parsipanny, NJ office.

How You’ll Spend Your Day
Essential Duties & Responsibilities:

Develop and maintain a library of standard medical response documents (ie, standard response letters, frequently asked questions [FAQs]) for use in response to medical and product -related inquiries from healthcare professionals and consumers
Conduct medical/scientific review of all materials and concepts used in promotion of Teva’s branded products and sales training materials. This review is done in collaboration with Legal and Regulatory members (PARC, Promotional Advertising Review Committee) to ensure that all promotional material (sales detail aid, slide decks, websites, patient materials, etc.) meet the US Food and Drug Administration (FDA) Code of Regulations and guidance documents, as well as high ethical standards
Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the Medical Information Contact Center and provide FAQs and unique responses as necessary
Serve as a mentor and resource to other medical information staff members, including external Medical Information Contact Center specialists
Respond verbally to inquiries from healthcare professionals and consumers as necessary
Review cases received in the Contact Center and identify training needs related to knowledge about Teva product(s), related programs and disease state information
Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center to ensure responses are accurate, complete, and compliant with Teva policies, procedures and Work Instructions
Provide Medical/Scientific review of all activities submitted through Teva Healthcare Interactions Portal (HIP) involving payment to external healthcare professionals
Take responsibility as the primary point of contact for medical review of materials used in external communications (press releases, announcements, etc.), and coordinates review with USMA therapeutic area Medical Director, Global Medical Director, USMA and GMA management
Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution through the external Contact Center
Assist with development, review and/or maintenance of product and disease-related slide kits in collaboration with other Medical Affairs personnel
Provide medical support for Marketing and Sales Training departments (eg, development of promotional and/or sales training materials for advisory boards, consultant, and speaker training meetings) including working directly with their respective vendors
Provide medical information support at medical/scientific conferences
Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for assigned products
Assist with review of product labeling and/or monographs for inclusion in compendia (ie, PDR, Drug Facts and Comparison, NCCN Guidelines, AHFS-DI, Medical Letter, etc.)
Prepare and participate in medical and scientific presentations for internal (eg, sales training, new product launch) or external (e.g., managed care organizations) purposes
Assist in the overall development and management of the department
Demonstrate independence and initiative to develop and implement solutions

Travel Requirements: Approximately 20%

Your Skills and Experience
Position Requirements:

Education Required: R.Ph. or R.N. with 5 or more years of experience in medical information or related area involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)

M.S., Pharm.D., Ph.D. with 3 or more years of experience in medical information or relatedarea involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)

Experience Required: Three-five years of experience in medical information or related area involving writing, communication and scientific skills

Displays proficiency with computer applications, particularly MS Office Suite; familiarity with navigating the internet and use of search engines
Attention to detail and documentation
Scientific expertise in assigned therapeutic area(s)
Excellent interpersonal, written, and verbal communications skills are essential
Adequate knowledge and experience with computer programs and database systems
Strong working knowledge of the FDA Code of Federal Regulations and guidance documents

Experience Preferred: Experience with review of promotional materials is preferred; Experience with labeling and managed care organizations are a plus

Company/Industry Related Knowledge:

Keen understanding of the pharmaceutical marketplace and industry as it pertains to medical information-related activities
Strong working knowledge and experience in medical review of educational, promotional, and scientific materials
Job Specific Compentencies
Communication:
Demonstrates proficiency in written and oral communication skills
Effectively collaborates and contributes to cross-functional, Matrix teams

Interpersonal:
Develop a rapport with co-workers in Medical Information/Medical Affairs, external MI Contact Center staff, and other departments to facilitate a smooth working relationship
Demonstrates the ability to respond to customers within the parameters of TEVA Pharmaceuticals’ policies

Leadership:
Assists senior management in execution of medical information projects
Provides effective leadership and coaching to internal and external team members to improve performance toward individual and department goals
Fosters an environment that encourages open communication, accountability, teamwork and motivation of his/her peers
Delegates effectively; providing clear feedback, both verbally and written to external contact center staff

Planning and Organization:
Assigns priority to projects so they are accomplished in a timely manner
Self-motivated; identifies work-related situations that can be re-organized for ease of use
Demonstrates the ability to be flexible and change directions and priorities to meet departmental and corporate objectives; readily adapts to a new task or responsibility

Problem Solving:
Ability to answer product questions based on possible drug interactions, allergic reactions, or side effects
Provide solutions to problems that other inter-company departments may encounter which would require medical or product information input
Provide literature searches to address medical information from on-line resources
Negotiation skills to achieve an acceptable outcome and balance various viewpoints and goals

Technical:
Demonstrates understanding and adherence to regulatory, legal, and compliance aspects of pharmaceutical industry interactions with external customers
Demonstrates a working knowledge of the pharmaceutical products, including indication, pharmacology, contraindications, warnings and precautions, adverse events, dosing and administration, and dosage forms
Demonstrates astute knowledge of resources to obtain medical and drug information, including use of medical literature and tertiary database search engines to identify relevant citations to address unsolicited queries
Demonstrates the ability to evaluate abstracts and articles for relevance to disease state or product information
Demonstrates the ability to review and evaluate articles in-depth to assess their value to questions from healthcare providers
Demonstrates the ability to understand nature of inquiries, identify an adverse drug reaction, medication error or other safety-related information, and how the data and statements relate to the TEVA product line