Sales Relationship Manager

The Role

We are looking for a commercially driven hire to join the Dealer Sales team with a clear mandate to grow business across the US Credit dealer franchise. This role focuses on increasing dealer participation, improving workflow usage, and deepening engagement with trading desks. It sits at the intersection of relationship management, market structure, and electronic trading.

The successful candidate will work to remove barriers to adoption, improve execution outcomes, and drive consistent growth in dealer‑initiated activity. Alongside this, the role requires consistent day‑to‑day dealer coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network.

How You’ll Help Take Us There

Dealer Liquidity Growth (Primary Focus)

Drive dealer-initiated and new protocol opportunities
Increase dealer participation, repeat usage, and engagement with trading workflows
Identify gaps in activity and execute targeted plans to improve performance across priority accounts

Dealer Coverage and Relationship Management

Provide consistent day‑to‑day coverage of assigned dealers, maintaining regular contact with traders and key stakeholders
Build and maintain relationships with dealer traders, algo desks, and heads of trading
Lead structured periodic reviews (monthly, quarterly, and ad hoc) focused on performance, workflow usage, and growth opportunities
Act as a trusted point of contact for dealer queries, workflow support, and issue resolution

Analytics and Performance Management

Use internal data to analyze dealer activity, including hit rates, response behavior, and participation trends
Translate data into clear insights and actionable talking points for dealer conversations
Track progress against growth objectives and refine strategy based on results

Cross‑Functional Execution

Work across internal desks to convert opportunities into execution and improve outcomes for dealers
Partner with Product, Support, and Integration teams to resolve workflow issues and improve usability
Capture structured dealer feedback and feed into product development priorities

AI & Data‑Driven Growth Mandate

This role is expected to actively use AI tools to improve performance, scale coverage, and drive commercial outcomes
Improve speed and quality of decision‑making by combining AI outputs with market understanding

What Success Looks Like

Within the first 6–12 months, this person should:

Increase the number of active dealers and traders using dealer-initiated protocols
Improve repeat participation and consistency of general dealer activity
Identify and unlock new sources of liquidity across key accounts
Contribute to measurable growth in dealer volumes and engagement
What We’re Looking for

Experience in fixed income markets, electronic trading, dealer sales, or a related role
Strong understanding of dealer workflows, particularly RFQ‑based trading
Experience working with trading desks or client‑facing roles in financial markets
Strong commercial mindset with the ability to drive activity and change behaviour
Analytical capability, with comfort working with trading data and performance metrics
Ability to translate data into clear, practical insights for clients and internal teams
Strong communication skills and confidence engaging with trading desks
Comfortable using AI tools to support daily workflow and improve output quality
Able to structure prompts, extract useful insights, and apply them in a commercial context
Uses AI to enhance analysis, preparation, and decision‑making rather than relying solely on manual processes
Curious and proactive in testing new tools and approaches
Proactive and self‑starting, with the ability to build momentum in a growth area
Comfortable working across teams and navigating ambiguity
Interested in market structure, workflow evolution, and electronic trading trends

What You Can Expect from Us

Hybrid Environment: Our employees enjoy a mix of working in the office and from home
Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days
Generous Parental Leave: Up to 20 weeks fully paid leave
401(k): Dollar-for-dollar employer match up to $17,500
Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more
Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers
Core benefits: Highly competitive medical, dental, and vision programs