Senior Implementation Manager

Responsibilities:

Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines
Possess an understanding of client's business, data, program goals; implement quick and sophisticated use cases to ensure Movable Ink’s software drives measurable and scalable value
Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship.
Design custom, technical solutions for your clients, partnering closely with developers, engineers, architects and product owners
Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward.
Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
Configure and thoroughly QA campaigns ahead of launches

Qualifications:

4+ years of account, project, or implementation management experience required
Hands-on experience with mobile messaging platforms is required, with strong SMS and MMS knowledge being essential; Push experience is also highly valued.
Experience with email service providers, cloud-based large data warehousing solutions, data lakes, and ETL processes is strongly preferred.
Ability to multitask, prioritize, and manage time efficiently
Good communication skills and the ability to synthesize complex topics for multiple audiences
Proficiency with the technologies that underpin the modern web (HTML, JavaScript, APIs, etc.)
Strong troubleshooting and problem-solving skills
Comprehensive knowledge of digital marketing strategies
Attention to detail and a strong commitment to quality
Strong technical affinity and the ability to quickly learn and use new technologies

The base pay range for this position is CAD$80K - $104K and the OTE range is CAD$96K - $125K which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.